Whilst the list of services shown are representative of those most commonly taken-up by our current clients, it is far from exhaustive in terms of our total capabilities.


We offer our clients complete service flexibility and will create a bespoke management solution to meet the exact needs of the block or estate. Clients can take as much or as little control for the everyday management as they wish.


Our services include:

Financial

  • • Collection of Service charge & ground rents
  • • Arrears chasing by email, by letter and by phone
  • • Full financial management and quarterly reports
  • • Paying of contractor and supplier invoices
  • • All expenses and receipts available to view
  • • Annual budget predictions
  • • Individual secure client accounts for each block
  • • Online director access to client accounts

Management/Maintenance

  • • Reactive and proactive maintenance
  • • Arranging work specifications and schedules for regular maintenance and ad-hoc works
  • • Vetting and approval of existing or new contractors including insurances
  • • Regular property inspections, followed by digital report
  • • Major works
  • • Planned Preventative Maintenance (PPM) surveys
  • • Ensuring block complies with current legalisation
  • • Arranging of insurance and handling claims
  • • Review of existing agreements and guidance on sub-let rental permissions
  • • Dispute resolution and enforcement of restrictions

Communication

  • • Dedicated Account Manager who is familiar with your block to ensure the smooth running of your site.
  • • Liaising with nominated representative of client providing regular updates
  • • Managing calls and mail from existing residents and dealing with new and existing issues
  • • Access to all block information, including invoices, schedule of works and works diary
  • • Emergency contact 24/7
  • • Arranging and attending AGM’s & EGM’s.
  • • Regular newsletters keeping residents up to date with latest news and legislation

Company Business

  • • Acting as Company Secretary and provision of Registered Company Address
  • • Filing Annual Return & Annual Accounts with Companies House
  • • Registering the appointment / removal of Directors with Companies House
  • • Handling sales enquiries and the exchange of share certificates
  • • Arranging buildings, engineering, directors & officers & liability insurance